App Support
ReTune432 Customer Service
Whether you need help with your active subscription, want to report an issue, or just have a question about your 432Hz listening experience, we are here to assist you.
Contact Support
Our team typically responds within 24 to 48 hours. Please reach out to our official support email:
support@retune432.comFrequently Asked Questions
How do I restore my Pro subscription?
To regain access to your Pro features, launch the App, navigate to Settings, tap on "Upgrade to Pro", and click the "Restore" button located at the top right corner of the subscription page.
How can I cancel my subscription?
Subscriptions are managed entirely by the Apple App Store. Go to your iOS device's Settings app > Tap your name (Apple ID) > Subscriptions. From there, you can view, pause, or cancel your active subscriptions.
Why is my music not playing at 432Hz?
Ensure that the ReTune432 player is actively processing the radio station. The app performs real-time pitch shifting on standard internet radio streams to deliver the 432Hz output exclusively through the ReTune audio engine.